Privacy Policy

1. Information We Collect

When you interact with Point Property Management And Remodeling LLC through this website or by contacting us directly, we may collect the following types of information:

• Full name
• Phone number
• Email address
• Service address or location
• Information submitted through contact or quote request forms
• Communications conducted via phone calls and SMS messaging
• Website usage data collected automatically through Google Analytics

We do not knowingly collect sensitive personal data such as financial account information, government identification numbers, or medical information.

2. How Information Is Collected

We collect information through the following methods:

• Contact and quote request forms submitted on this website
• Phone calls made to or received from our business
• SMS communications initiated by you or by us with your consent
• Automatic tracking through Google Analytics when you visit and navigate this website

3. How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your inquiries and service requests
• To provide quotes, schedule services, and communicate about your project
• To deliver customer support before, during, and after service
• To send SMS communications related to your service or, with your consent, promotional updates from Point Property Management And Remodeling LLC
• To analyze and improve the performance and usability of this website through Google Analytics

4. SMS Communications and A2P Compliance

Point Property Management And Remodeling LLC may send SMS messages to customers and prospects who have provided their phone number and opted in to receive communications. The following terms apply to all SMS communications:

• Consent to receive SMS messages is not a condition of purchasing any service.
• You may receive SMS messages related to service updates, appointment scheduling, estimates, and marketing or promotional communications.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out at any time, reply STOP to any SMS message you receive from us.
• For help, reply HELP or contact us directly at 612-558-6209.
• Mobile carriers are not liable for delayed or undelivered messages.
• Your phone number and SMS consent will never be sold, rented, or shared with third parties for their marketing purposes.

5. SMS Eligibility

SMS communications from Point Property Management And Remodeling LLC are intended only for individuals who are 18 years of age or older. By opting in to receive SMS messages, you confirm that you are at least 18 years of age, or that you have obtained consent from a parent or legal guardian.

We do not knowingly send SMS communications to individuals under the age of 18.

6. Data Sharing

Point Property Management And Remodeling LLC does not sell, rent, or trade your personal information to third parties.

We may share limited information only with third-party service providers necessary to operate our business and deliver our services. These providers include:

• Webflow – website hosting and content management
• GoHighLevel – customer relationship management and communications
• Google Analytics – website traffic and usage analysis

All third-party providers are required to safeguard your data and are prohibited from using it for their own marketing purposes. Your phone number and SMS consent are never shared with any third party for marketing purposes under any circumstances.

7. Cookies and Analytics

This website uses Google Analytics to collect anonymized data about how visitors use the site, including pages visited, time spent on pages, and general traffic patterns. This information helps us improve website performance and user experience.

Cookies may be used on this website for essential functionality and analytics purposes only. We do not use cookies for advertising, cross-site tracking, or remarketing campaigns.

You may disable cookies through your browser settings, though doing so may affect certain features of this website.

8. Data Security

Point Property Management And Remodeling LLC takes reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information and encourage you to contact us with any security concerns at ppmr612@gmail.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide services to you, or to comply with applicable legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information, where permitted by law.

Residents of Minnesota may have additional rights under applicable state privacy laws. To exercise any of these rights, please contact us using the information in Section 13 below. We will respond to all requests in a timely manner.

11. Third-Party Links

This website may contain links to third-party websites for your convenience. Point Property Management And Remodeling LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

This website is not directed to children under the age of 13. Point Property Management And Remodeling LLC does not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us immediately and we will take steps to remove that information.

13. Changes to This Policy

Point Property Management And Remodeling LLC reserves the right to update this Privacy Policy at any time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Point Property Management And Remodeling LLC
Email: ppmr612@gmail.com
Phone: 612-558-6209